Most requested
Open the resident portal
Pay rent, review your ledger, access documents, and manage your account securely through AppFolio.
Open resident portalFor current residents
Resident Services
Pay rent, request maintenance, and find the support you need without searching around.
Maintenance
Submit a request
Use the resident portal for routine maintenance so the request reaches the right team.
Request maintenanceNeed assistance?
Contact Stroud
For portal access, lease questions, or general resident support, contact our office.
Contact resident supportEmergency guidance
Know who to call.
If there is an immediate threat to life, safety, or property, call 911 or the appropriate utility emergency line before contacting property management.
Immediate danger
Call 911 for fire, medical emergencies, suspected gas leaks, or active criminal activity.
Urgent property issue
Use the emergency maintenance instructions provided in your lease or resident portal.
Routine maintenance
Submit a normal portal request with photos and access details when possible.
Resident questions
Quick answers
How do I activate my AppFolio portal?
Use the activation email or text sent by Stroud. If it has expired or never arrived, contact our office.
Where can I see my payment history?
Your charges, payment history, and available documents are accessible in the resident portal.
How should I report maintenance?
Submit routine issues through the portal and include a clear description, photos, and permission-to-enter details.
Still need help?
Tell us what you need and include your property address so we can route your question.